Predict and Follow My Parcel
Interlink Express is the most innovative parcel carrier around. Thanks to our industry-leading Predict service, we provide parcel recipients with a one hour delivery window, notified by SMS and email, so they don't have to wait in all day.
What's more, our revolutionary Follow My Parcel service enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute timeslot.
To give our SMS and email notifications that personal touch, the sender's branding is included and we even tell you the name of your Interlink Express driver, as well as the position you occupy in their delivery queue.
As well as keeping customers informed at every stage of the journey, we believe in maximising choice and convenience. That's why we provide access to a suite of rescheduling options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect the parcel from your local Interlink Express depot
- Upgrade delivery to before 12