With Interact, our automated telephone service, Interlink Express customers can:

• Track a parcel
• Arrange a collection
• Make sales enquiries
• Make account enquiries

All with one number. It's that simple.

Interact is fully automated and works on any touch-tone phone. Simple step-by-step instructions guide you though the entire process.

To track a parcel, you will need:

• Your consignment number
• Your fax number and account name (to receive a faxed copy of the delivery signature)

To arrange a collection, you will need:

• Your account number
• Your postcode details for verification
• Number of parcels to be collected
• The time when your premises close
• For collections from third parties you will have the option to be connected to your local depot.

For sales and account enquiries all you will need is a touch tone phone. This option will be available from 9.00am to 5.30pm, Monday to Friday.

Try it for yourself, call interact on 0844 824 0550.